How does a company get the best from its employees? Journalist Alex Frankel decided to go undercover to find out. He writes of his experiences working for companies like UPS, Gap and Starbucks in the new book “Punching In: The Unauthorized Adventures of a Front-Line Employee” (Collins, 2007).
At a time when we’re all likely giving and receiving gifts, it might be worthwhile to discuss the ethical implications of the holiday season. To that end, we’ll spend this hour with Dr. Bruce Weinstein, The Ethics Guy.