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The Men Behind The Curtain

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When our lights turn on with the flip of a switch or a cross-country flight arrives on time, we don’t think about the people who worked hard to make sure those things happened. It’s only when things go wrong that we consider their roles. We’ll talk this hour about the nameless, faceless people who keep our world running with David Zweig, author of Invisibles: The Power of Anonymous Work in an Age of Relentless Self-Promotion (Portfolio Hardcover).

 

  • dormand

    Krys-

    Your guest has the answer to why the San Antonio Spurs just won the NBA Championships.

    It is the reason that foreign companies have an advantage over US companies as their employees
    grew up in a soccer environment, in which teamwork wins championships.

    My daughter trained the 20 person operating room staffs of neurosurgeons for seven years. One mistake by the lowest person on the totem pole on that staff meant failure in these incredibly complex operations, each of which costs over $100,000.

    The focus on teamwork is the reason that the Wall Street Journal survey of recruiters of the most preferred MBA program always put the Tuck School of Dartmouth College at the top, as their alums have a teamwork focus.

    Could you please ask you guest to relate his work to that of W. Edwards Deming, the catalyst of the turnaround of Japan to the world quality leader, and his focus on team rewards not individual bonuses?

  • http://www.IzabelaWojcik.com/ Izabela Wojcik

    I’m downloading this book… actually, as I’m typing this… can’t wait to start listening:) What a great interview!
    As soon as I got home I told my husband all about it… I can now PROUDLY call both of us The Invisibles!

    PS. I’m not sure if this was on think, but most certainly on KERA… does anyone remember the name of the book a psychiatrist wrote? He was talking about his patients… one patient kept lying to him, very obviously, and it turned out that it was because of his childhood issues and more precisely because his mother cleaned up his bedwetting without talking about it. This was just one of the many stories he had, and it was all so very fascinating.

  • http://www.IzabelaWojcik.com/ Izabela Wojcik

    I’m downloading this book… actually, as I’m typing this… can’t wait to start listening:) What a great interview!
    As soon as I got home I told my husband all about it… I can now PROUDLY call both of us The Invisibles!

    PS. I’m not sure if this was on think, but most certainly on KERA… does anyone remember the name of the book a psychiatrist wrote? He was talking about his patients… one patient kept lying to him, very obviously, and it turned out that it was because of his childhood issues and more precisely because his mother cleaned up his bedwetting without talking about it. This was just one of the many stories he had, and it was all so very fascinating.

  • http://www.IzabelaWojcik.com/ Izabela Wojcik

    I’m downloading this book… actually, as I’m typing this… can’t wait to start listening:) What a great interview!
    As soon as I got home I told my husband all about it… I can now PROUDLY call both of us The Invisibles!

    PS. I’m not sure if this was on think, but most certainly on KERA… does anyone remember the name of the book a psychiatrist wrote? He was talking about his patients… one patient kept lying to him, very obviously, and it turned out that it was because of his childhood issues and more precisely because his mother cleaned up his bedwetting without talking about it. This was just one of the many stories he had, and it was all so very fascinating.

  • john

    As far as airport signage goes, they are certainly NOT invisibles to me and my wife. We complain about the people who do signage at airports like Philly’s all the time. The signage there is terrible. I haven’t finished listening but the other people who make my crazy are the people who design parking lots. Their design is certainly not invisible to me. Maybe I notice these things b/c I’m a computer programmer. My profession is like house work — you only notice it when it’s not done well. ;-)

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