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Kim Houlne, Working Solutions

CEO 865

Oct. 7

7:30 p.m.

KERA TV

Kim Houlne tells how she built a network of agents to provide customer support for clients in industries from healthcare to travel.  Working Solutions developed analytics to track productivity of thousands of home-based agents working across the country.  Houlne shares the challenges of building a virtual workforce before the Internet had Google or Facebook.

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