Privacy Policy and Terms of Use

At KERA, we recognize and respect the importance of your privacy and are firmly committed to protecting your privacy. KERA adheres to a strict policy for ensuring the privacy of your personally identifiable information (such as full name, address, e-mail address, telephone number and/or other identifiable information) and preserving the integrity of this online medium.

User Information

Our site’s registration form requests enrollment contact information, but you are not required to provide this information unless you desire to give it to us. If you choose not to provide this information, then certain offers may not be available to you. These offers may include contest or sweepstakes registration, community postings, on-line membership registration, e-newsletter signup, etc.

KERA may use your personally identifiable information for activities explained above, for internal and marketing promotional purposes, or when lists of customers’ standard mailing addresses are made available to carefully screened non-profit organizations whose products or services might interest individuals who have participated in kera.org web activities unless you request that we do not provide such information to these companies. Members who join online have the option to exclude their names from being provided to a third party.

In addition, we occasionally may employ other companies to send out mail on our behalf. They may have access to the personal information needed to fulfill their functions, but may not use it for any other purposes.

KERA does partner with outside companies for Web content, special offers, promotions and other related activities. In cases where offers or information are requested by outside companies, when you choose to offer any personal information to such company, you are providing this information to a third party. KERA is not responsible for the privacy practices or content of any other party’s site.

Online Security

Personally-identifying information, including credit card numbers and other financial information, that you enter into our Contribute and Shop functions is stored in encrypted form on secure servers. Access to personally-identifying information in our databases is strictly limited to specific KERA employees and contracted third-party vendors who handle member communications, process online contributions and fulfill merchandise orders.

Cookies and Browsers

A cookie is a piece of data stored on the user’s hard drive containing information about the user. KERA uses cookies to recognize your identity in KERA’s online Shop and Contribution functions so you don’t have to reconfirm each time you visit our site. Certain other sections also use cookies to accurately count visitors to that content. Addditionally, this site has implemented Google Analytics to measure traffic, and may use its remarketing feature to purchase ads on Google’s Display Network. This enables third parties (including Google) to display ads from our underwriters on other Internet sites. By using first-party cookies (such as Google Analytics) and third-party cookies (like Google’s DoubleClick cookie) together, the site and third party vendors are able to serve ads to visitors of this site. No personally identifiable information will be shared in these transactions. If you wish to opt out of Google Analytics for Display Advertising or customize your Google Display Network ads you can use Google’s Ad Settings. You can also opt out of Google Analytics completely, by following the instructions on this page: Google Analytics opt-out browser add-on.

Online Contributions and Card Security

KERA offers you the ease of making membership contributions and product purchases via credit card. KERA and our third-party vendors, who support the Shop KERA pages and Contribution pages, utilize up-to-date best practices to guarantee credit card account information security and to secure any information from your computer to our server. All online credit card transactions are done through a secure server using VeriSign, and your credit card information is used only for your intended purpose – for the purchase or contribution you wish to make.

E-Newsletter

KERA offers free electronic newsletters to users. These newsletters include highlights of KERA programming and other information of interest to KERA viewers and listeners. To subscribe, you must provide your email address. To remove yourself from the mailing list, follow the instructions at the bottom of each e-newsletter.

E-Mail Address Policy

This is an opt-in online program. You will only receive e-mail from KERA based on information you supply us, and this information will not be shared with others that will contact you without your consent.

Children’s Privacy Policy

KERA takes children’s privacy very seriously. Because our children’s content speaks to a special audience, Web sites that provide components for children must follow additional guidelines above and beyond the standard KERA online policies.

Visitors Under 13: You must be at least 13 years old in order to participate in any online contests, or order any products. If you are under 13 years of age, please do not send any information about yourself, including your name, address or e-mail address. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will remove that information from our database as soon as possible.

Visitors Between 13 and 18: Visitors between the ages of 13 and 18 must obtain permission from their parents or guardians before participating in any online contests, ordering merchandise online or otherwise sending any personally-identifying information.

Links to Other Websites

Pages on kera.org and other KERA sites may contain links which, if you choose to click, will lead you to Web sites controlled by third parties (PBS, NPR or Public Interactive, for example). KERA is not responsible or liable for the actions of these third parties, including how they process personal information or for the content posted on their Web sites. If you decide to use a link on the KERA site to visit another Web site, we encourage you to review the posted privacy policy to learn how any personal information you provide to that site is processed. Your use of a third-party Web site is at your own risk.

Public Forums

This site may at certain times make chat rooms, forums, message boards and/or news groups available to you. Please remember that any information that is disclosed in these areas becomes public information. You should therefore exercise caution when deciding to disclose your personal information in these areas.

Correcting Inaccuracies

Upon request to KERA, KERA will offer you the chance to a) correct or update any personal information in the database that you state is erroneous, or b) request KERA to make reasonable efforts to remove your personal information from the KERA.org database. The user understands that it may be impossible to delete personal information entirely because of backups and records of deletions. If you would like to opt-out of receiving future communications from KERA.org, go to the Manage Your Membership page or call 214-740-9272 or metro 972-263-3151, ext. 272, and our customer service representatives will assist you.

Protection of KERA and Others

We will release account and other personal information if we believe release is appropriate to comply with the law or to protect the rights, property or safety of KERA, our users or others.

Terms and Conditions

KERA reserves the right to update or change this policy from time to time. Any changes to this privacy policy will be posted to this page as soon as reasonably possible, so please refer to this page regularly. Use of the KERA website constitutes consent to any policy then in effect. Thus, you agree to abide by the following terms and conditions:

- All registration information submitted by you is accurate and updated.

- You will not select or use an e-mail address of another person with the intent to impersonate that person.

- You will not use the e-mail address in which another person has rights without that person’s authorization.

- You are responsible for maintaining the confidentiality of your password. (Please know that if you choose to share your log-in and password, you are providing access to your private information.)

Customer Service

If you have any questions or comments concerning our privacy policy, the practices of this site, or your dealings with this website, please contact us via e-mail at our Contact Page or by phone at 214-740-9272 or metro 972-263-3151, ext. 272, or by mail:

Audience and Member Services
Attn: KERA.org
KERA
3000 Harry Hines Boulevard
Dallas, TX 75032

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