At KERA, we recognize and respect the importance of your privacy, and are firmly committed to protecting it. KERA adheres to a strict policy in order to both ensure the privacy of your personally identifiable information (such as full name, address, e-mail address, telephone number and/or other identifiable information), and to preserve the integrity of this online medium.
Our site’s registration form requests enrollment contact information, but you are not required to provide this information unless you desire to give it to us. If you choose not to provide this information, then certain offers may not be available to you. These offers may include contest or sweepstakes registration, community postings, online membership registration, e-newsletter signup, etc.
KERA may use your personally identifiable information for activities explained above, for internal and marketing promotional purposes, or when lists of customers’ standard mailing addresses are made available to carefully screened non-profit organizations whose products or services might interest individuals who have participated in kera.org web activities, unless you request that we do not provide such information to these companies. (See name and address exchanges below.)
In addition, we occasionally may employ other companies to communicate on our behalf. They may have access to the personal information needed to fulfill their functions, but may not use it for any other purposes.
KERA does partner with outside companies for web content, special offers, promotions and other related activities. In cases where offers or information are requested by outside companies, when you choose to offer any personal information to such company, you are providing this information to a third party. KERA is not responsible for the privacy practices or content of any other party’s site.
Personally-identifying information, including credit card numbers and other financial information, that you enter into our Contribute and Shop functions is stored in encrypted form on secure servers. Access to personally-identifying information in our databases is strictly limited to specific KERA employees and contracted third-party vendors who handle member communications, process online contributions and fulfill merchandise orders.
Cookies and Browsers
Online Contributions and Card Security
KERA offers you the ease of making membership contributions and product purchases via credit card. KERA and our third-party vendors, who support the Shop KERA pages and Contribution pages, utilize up-to-date best practices to guarantee credit card account information security and to secure any information from your computer to our server. All online credit card transactions are done through a secure server using VeriSign, and your credit card information is used only for your intended purpose — for the purchase or contribution you wish to make.
KERA offers free electronic newsletters to users. These newsletters include highlights of KERA programming and other information of interest to KERA viewers and listeners. To subscribe, you must provide your email address. To remove yourself from the mailing list, follow the instructions at the bottom of each e-newsletter.
E-Mail Address Policy
This is an opt-out online program. You will only receive e-mail from KERA based on information you supply us, and this information will not be shared with others that will contact you without your consent.
Name and Address Exchanges
From time to time, KERA makes its membership list available to select organizations and has access to their lists in exchange. If you do not want your name exchanged with other organizations, please contact Audience and Member Services at (214) 740-9272 or via email at kera.org/contact.
KERA takes children’s privacy very seriously. Because our children’s content speaks to a special audience, websites that provide components for children must follow additional guidelines above and beyond the standard KERA online policies.
Visitors Under 13: You must be at least 13 years old in order to participate in any online contests, or order any products. If you are under 13 years of age, please do not send any information about yourself, including your name, address or e-mail address. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will remove that information from our database as soon as possible.
Visitors Between 13 and 18: Visitors between the ages of 13 and 18 must obtain permission from their parents or guardians before participating in any online contests, ordering merchandise online or otherwise sending any personally-identifying information.
Links to Other Websites
This site may at certain times make chat rooms, forums, message boards and/or news groups available to you. Please remember that any information that is disclosed in these areas becomes public information. You should therefore exercise caution when deciding to disclose your personal information in these areas.
Upon request to KERA, KERA will offer you the chance to a) correct or update any personal information in the database that you state is erroneous, or b) request KERA to make reasonable efforts to remove your personal information from the kera.org database. The user understands that it may be impossible to delete personal information entirely because of backups and records of deletions. If you would like to opt-out of receiving future communications from kera.org, go to the Membership page or call (214) 740-9272 or metro (972) 263-3151, ext. 272, and our customer service representatives will assist you.
Protection of KERA and Others
We will release account and other personal information if we believe release is appropriate to comply with the law or to protect the rights, property or safety of KERA, our users or others.
Terms and Conditions
– All registration information submitted by you is accurate and updated.
– You will not select or use an e-mail address of another person with the intent to impersonate that person.
– You will not use the e-mail address in which another person has rights without that person’s authorization.
– You are responsible for maintaining the confidentiality of your password. (Please know that if you choose to share your log-in and password, you are providing access to your private information.)
Audience and Member Services
3000 Harry Hines Boulevard
Dallas, TX 75201