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Saying Sorry 11

For many of us, the two hardest words to say in the English language are “I’m sorry.” Psychologist Harriet Lerner joins us to talk about why it’s so tough to admit when we’re wrong – and why making amends is good for everyone. Lerner is the author of “Why Won’t You Apologize? Healing Big Betrayals and Everyday Hurts” (Touchstone).