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When disaster strikes, his phone always rings 16

When disasters strike, local officials rely on the expertise of those who unfortunately have seen it all. Robert A. Jensen is chairman of Kenyon International Emergency Services, a disaster management company, and he joins host Krys Boyd to discuss the delicate art of balancing practical management of large-scale disasters while honoring the humanity of families affected and the lives lost. His new book is “Personal Effects: What Recovering the Dead Teaches Me About Caring for the Living.”